Skip to content
Document
Order note
No.
4,812
Date
01.09.2026
Customer
Bar La Plaza · Route 02
Product · 02 · Orders

Three ways to order. One delivery note.

The order is entered once — by the sales rep, by the customer or over the phone — and reaches the warehouse, the route and the invoice on its own. Nobody types it again.

We follow this one order all the way down the page:
Order4,812Received
12:41 Larstel · Sales rep
Bar La Plaza
Route 02 · Hospitality B price list
Order 4,812
Beer 33 cl · case 246 cases
Water 1.5 L · 6-pack10 packs
Cola 2 L8 units
Crianza red wine12 units
Ground coffee 1 kg4 units
Usually orders yoghurt 4×125 — not on this one
18 lines · €412.60
Send order
Order sent 12:41
Bar La Plaza · 18 lines.
The warehouse can already see it.
01Three ways in, one document

Order 4,812 is entered once and never typed again.

It makes no difference how it comes in: the sales rep at the bar, the customer on their phone or a call to the office. All three end up in the same delivery note, with that customer’s price list already applied.

The sales rep, at the bar

40 s

Sales rep app · with the customer’s history on screen

Bar La Plaza
4,812
Route 02 · Hospitality B price list
Beer 33 cl6 cs
Water 1.5 L10 pk
Cola8 u
Crianza wine12 u
Ground coffee4 u
18 lines€412.60
Send order

The customer, from their phone

2 min

Web order · repeats last week’s

orders.yourdistributor.es
Your last order
Repeat order from 26/02 21 lines
This week’s offers 4 SKUs
Add a product +
Hospitality B price list€412.60
Confirm order

By phone, same as always

90 s

Taken down at the office · nobody changes their habits

Taken down at the office
La Plaza — 6 cases of beer
10 packs water · 8 cola 2 L
12 crianza wine · 4 coffee
For Tuesday, route 02
Asking about the yoghurt
Typed once, with their price list applied.
Delivery note 4,812 Confirmed
Bar La Plaza · Route 0218 lines
Hospitality B price list applied€412.60
Joins the picking list for aisle 312:47
Typed once. By whoever took it.Sample data
Sample order: the products, the amounts and the times are illustrative.
02Hands that touch it
Order4,812Picked

How many hands one of your orders goes through today.

The same Bar La Plaza order, told twice: how it comes out of the notebook today and how it goes into Larstel.

How you do it today

✕It goes in the sales rep’s notebook2 min
✕Someone copies it into the order Excel at the office4 min
✕Someone calls the warehouse to see if there’s stock3 min
✕The order is redone because a product was out6 min
✕It’s typed again to produce the delivery note5 min

With Larstel

Sample data
Taken on the phone, with the customer’s price list40 s
It lands in the system on its own, nothing copied0
The warehouse sees it on its list right away0
The shortage is flagged as the order goes in, with a substitute0
The delivery note is generated when delivery is confirmed0
20 min Twenty minutes of office time per order, timed with a stopwatch against the way you work today. In the diagnostic we count them with yours.
03From the bar to the van

And out of the warehouse by aisle and by cold store.

01

The order comes in

With the customer’s price list applied and their history in view. If something is missing, you know it here.

02

It’s picked by aisle and by cold store

The list comes out sorted by location, not by the order things were asked for.

03

It goes out on its route

It’s assigned to the right route on its own, and the delivery note is generated when delivery is confirmed.

The picking list, the shortages and the substitutions are three screens of the same order. The warehouse opens nothing else.

See the Warehouse module →
Order4,812En route
Picking list · aisle 3
Order 4,812 · Bar La Plaza · route 02
Sample data
Being picked
Beer 33 cl · case of 24A-03-2 · 6 casesPicked
Water 1.5 L · 6-packA-03-7 · 10 packsPicked
Cola 2 LA-04-1 · 8 unitsPicked
Crianza red wineB-01-4 · 12 unitsPending
Ground coffee 1 kgB-02-9 · 4 unitsPending
Today’s shortages
3 products out of stock for today’s routes
Sample data
Plain yoghurt 4×12564 units shortSubstitute
Orange juice 1 L38 units shortTell customer
Water 1.5 L 6-pack12 packs shortArrives 14:00
Sliced bread 700 gstock tightWatch
Sunflower oil 5 Lbelow minimumReplenish 48
Suggested substitutions
With the customer’s price list already worked out
Sample data
Plain yoghurt 4×125 → 4×150same supplierAccepted
Orange juice 1 L → 1.5 L+€0.22/unitPending
Cola 2 L → cola 1.5 L 6-packno extra costPending
Water 1.5 L → water 1 L 6-packprice adjustedRejected
Coffee 1 kg → coffee 500 g ×2same amountAccepted

Recurring orders

The weekly ones build themselves. You only confirm what changes.

Larstel learns how often each customer orders from you and leaves the order built overnight, with their price list already on it.

Generated overnightSample data
Weekly order · Cafetería SolMonday 06:0014 lines
Weekly order · Hotel MiramarTuesday 06:0022 lines
Fortnightly order · Alimentación VegaWednesday 06:0031 lines
“An order touched by hand three times is an order with an error. In Larstel it’s touched once.”
04Before you drop the notebook
Order4,812Delivered

Four things people ask us before they drop the notebook.

Does the sales rep need signal?

To take the order, no. The app saves it on the phone and uploads it the moment the line comes back; the customer already has their copy in hand. In the basement of a bar that’s normal, and it’s accounted for.

Does the customer see their price list?

They see theirs and only theirs: their prices, their offers, their pack sizes. If you agreed a special price with them, it shows up already applied — not as a discount someone has to remember to key in by hand.

What if the order comes in after cut-off?

It goes into the next day’s delivery and the customer sees it that way on the confirmation, with the expected delivery date. You set the cut-off time route by route: after that there’s no arguing about whether they called in time.

Can an order already being picked be changed?

Yes, until the load is closed. The warehouse sees the change on its list and the line stays flagged, so nobody picks the same thing twice and no extra case ends up on the van.

Missing one? Ask us in the diagnostic and we’ll answer it with your own case in front of us. Book a diagnostic →
Order4,812Invoiced

Show us how an order comes in and we’ll count how many times it’s typed.

Thirty minutes with your sales rep and your warehouse manager in the room. We count the hands and the real minutes, one by one.